Frequently Asked Questions

Solar Panel Installations

Is my home a good candidate for solar panels?

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During your consultation, our team will assess if solar is a viable option for your home. We will take into account your current energy usage and your forecasted usage (like if you will be adding large appliances). We will discuss your energy goals, and decide if solar will work for your home.

How do solar panels work?

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Solar panels work by capturing sunlight and converting it into electrical energy through a process called photovoltaics. The panels contain photovoltaic cells made of silicon that absorb the energy from the sun and create a flow of electrons, which generate an electric current.

How many panels will I need?

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The number of panels required for your solar panel system is dependent on the amount of electricity you use. Our experienced team will design a panel system accordingly, ensuring it will provide you with more than enough energy to power your home or business!

How long does an installation typically take?

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We will work closely with you to schedule an installation date that works best for your schedule. Depending on the number of panels required for your home or business, our installations typically take one to two days. Our installation technicians will mount each panel securely onto the roof (or ground), and connect the new solar panel system to the grid.

Roofing

Do I need a new roof?

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If your roof is in great condition, you won't need to repair or replace! We will assess the condition of your roof to ensure it is well prepared for solar panel system installations.

My roof just needs some minor repairs, what can I do?

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NeoSun offers roofing services - we will be happy to assist you through your roofing repairs and/or replacement.

Does NeoSun provide a roofing service?

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Yes! Our roofing services include the repair, replacement, and maintenance of roofs for homes and buildings, including preparing the roof for solar panel installation.

What do I do if my roof has issues not related to solar panels, such as a leaking roof?

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During our assessment, our team will evaluate the condition of your roof and suggest repairs or a replacement if necessary, to ensure that the solar panels are installed on a proper roof.

Electric Vehicle Charging

Can I charge my electric vehicle (EV) with solar panels?

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Yes, charging your EV is possible with the energy generated by the panels. We offer charing solutions to optimize the charging of your EV.

Do you install EV chargers?

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Our electric vehicle charger services includes the design and installation of your EV charger.

Energy Storage

What is energy storage?

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Energy storage refers to the ability to store electrical energy for later use, such as a battery! Energy storage systems, like batteries, can be used with solar panel systems to store the extra energy produced by the panels everyday.

Will you install batteries with my solar panel system?

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NeoSun offers energy storage services such as the installation of various battery types for the extra power generated by your solar system.

Process

What is the process to getting solar?

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At NeoSun, we have a simple multi-step process to getting your solar panel system. It starts with an energy-needs assessment for your home, a design and proposal, the permitting and approval process for the new solar panel system, and finally the installation. Our experienced team members will guide you through every step of the way! Contact us to get started.

How long will it take?

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The process of getting solar from system design to PTO (permission to operate) could range between two to four months, although this is dependent on the permitting and approval from the city. At NeoSun, we complete every step of the process working alongside with you, to ensure your solar panel services are completed in a timely manner.

Cost and Payments

How much will it cost to get a solar panel system for my home?

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The cost of your solar panel system is unique to your home or business. Depending on the system size, the equipment used, and whether or not enery storage solutions are included, the price will vary. Contact u for an accurate quote!

Do you offer a financing option?

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